Privacy Policy
This policy explains what information we collect, how we use it, and what rights you have regarding it. By using our website or engaging our services, you are agreeing to this policy. Our Terms & Conditions are incorporated by reference.
We update this policy when needed. The current version is always posted on our website. It is your responsibility to check back periodically. Your continued use of our website or services after any update constitutes your acceptance of the revised policy.
1. Who We Are
Human Agency is operated by Courier Inc., a Delaware corporation, its subsidiaries, affiliates, and any successors or assigns. Our primary place of business is Missouri. Questions about this policy can be directed to finance@humanagency.com.
2. Information You Provide to Us
When you contact us, fill out a form, engage our services, or communicate with us in any way, you may provide us with information such as your name, email address, phone number, company name, and other details relevant to your inquiry or engagement.
We collect and store what you give us. You are responsible for the accuracy of information you provide.
3. Information We Collect Automatically
When you visit our website, we automatically collect certain technical information about your visit. This may include your IP address, browser type, operating system, referring URLs, pages visited, time spent on pages, and general location data derived from your IP address. This information is collected through tools including Google Analytics and Squarespace's built-in analytics.
We use this information to understand how our website is used, improve our content and user experience, and support our business operations.
4. Cookies
Our website uses cookies. Cookies are small files placed on your device that help us understand how visitors interact with our site.
We use performance cookies to measure how often pages are visited and how users navigate the site. We use these to improve our website. We use third-party cookies from services including Google Analytics and Squarespace for the same purposes.
Most browsers allow you to control or disable cookies through their settings. Disabling cookies may affect how our website functions for you.
We do not currently use cookies to serve targeted advertising.
5. How We Use Your Information
We use the information we collect to respond to your inquiries and deliver our services; understand and improve our website and offerings; communicate with you about your engagement or about Human Agency; fulfill legal or regulatory obligations; and operate and grow our business.
We do not sell your personal information.
6. How We Share Your Information
We may share your information with contractors, subcontractors, and partners who assist us in delivering services, to the extent necessary for that purpose. We may share your information if required to do so by law, legal process, or government request. If Courier Inc. or Human Agency is acquired by or merged with another company, your information may be transferred as part of that transaction.
Third-party tools and platforms we use, including Google Analytics and Squarespace, are subject to their own privacy policies. We encourage you to review those policies.
7. Likeness and Portfolio Rights
As a user of our website or a client of our services, you grant Human Agency an unrestricted right to use your name, associated company or organization, your story, any likenesses, and any content or information you provide to Human Agency, including through tagging Human Agency on social media, for marketing, portfolio, and commercial purposes. No additional notification is required for such use. You are solely responsible for ensuring our right to this information. This provision is governed by and subject to our Terms & Conditions.
8. Data Retention
We retain information for as long as is necessary to fulfill the purposes described in this policy, comply with legal obligations, and support our business operations. We do not commit to specific deletion timelines. If you wish to request deletion of your information, contact us at finance@humanagency.com and we will consider your request in good faith.
9. Data Security
We take reasonable steps to protect the information we hold. No method of transmission over the internet or electronic storage is completely secure. We do not guarantee the absolute security of your information, and we are not liable for unauthorized access that occurs despite our efforts.
10. International Users
Our website and services are operated in the United States. If you are accessing our website or services from outside the United States, your information will be transferred to and stored in the United States. Data protection laws in the United States may differ from those in your country. By using our website or services, you consent to that transfer.
11. Children
Our website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, contact us at finance@humanagency.com and we will take steps to address it.
12. Your Rights
Depending on where you are located, you may have rights under applicable law to access, correct, or request deletion of your personal information. To make a request, contact us at finance@humanagency.com. We will respond to reasonable requests in accordance with applicable law. We do not discriminate against users who exercise their privacy rights.
13. Contact
Human Agency 640 Axminister Dr Fenton, MO 63026
Effective date: February 27, 2026